The trusted name behind Ireland’s leading ostomy and urology care service has a new look — and a renewed commitment to the patients and pharmacy professionals who depend on it every day.
United Drug Wholesale is pleased to announce that its Ostomy and Urology Care business unit has been rebranded as UroStomaCare. The new name and identity reflect a sharper focus on the specialist care that patients with stoma and continence care needs require, while preserving every element of the exceptional service that pharmacy partners across Ireland have come to rely on.
Same great service, powerful new identity
Why UroStomaCare?
Stoma and continence care patients face deeply personal healthcare challenges. The rebrand to UroStomaCare signals a dedicated, specialist offering — one that goes beyond product supply to encompass clinical support, patient education, and genuine quality of life improvements. For community pharmacists, this means a more intuitive, clearly positioned service to refer patients to, and a stronger partnership to lean on.
A service built around patients and pharmacists UroStomaCare is Ireland’s number one provider of stoma and continence care products and services. The breadth and depth of what is on offer is unmatched nationally:
- With over 3,000 products sourced from 35 leading manufacturers, ensuring pharmacists can meet the needs of every patient.
- State-of-the-art cutting technology with two dedicated cutting machines, enabling complimentary custom bag cutting at an average of 10,000 bags per week.
- 48-hour turnaround on emergency orders, giving pharmacy teams and patients the confidence that critical supplies will always arrive when needed.
- A dedicated Customer Care team providing responsive, expert support to pharmacy professionals.
- Access to Stoma Nurses across Ireland, offering patients clinical guidance and reassurance beyond the pharmacy counter.
- Supplier partnerships that unlock in-store training for pharmacy staff, online educational resources, and one- to-one Quality of Life consultations with patients — supporting both clinical outcomes and business development for pharmacy partners.
Introducing the UroStomaCare Hub on UDW.ie
Alongside the rebrand, a new UroStomaCare Hub is now live on UDW.ie. Designed with pharmacy professionals in mind, the hub brings together in one place:
- Comprehensive product catalogues.
- Application guides for stoma and continence care products.
- Educational resources for pharmacy staff.
- Clear referral pathways to help pharmacists connect patients with the right support.
The hub is designed to reduce the burden on busy pharmacy teams — making it quicker and easier to find the right product, access training, and refer patients appropriately.
The same commitment, a stronger platform
The launch of UroStomaCare represents more than a name change. It is a reaffirmation of the commitment to delivering the best in customer care, product range, service, and training to
the pharmacy community across Ireland. For patients living with a stoma or continence care needs, the rebrand means continued access to Ireland’s most trusted, most comprehensive care service — now under a name that better reflects its specialist focus.
Pharmacy professionals interested in learning more, accessing the new UroStomaCare Hub, or exploring training opportunities for their team are encouraged to visit UDW.ie today, or contact the customer care team on 01 463 2300.
