The ability to give critical but constructive feedback has been diminished for fear of hurting…
‘You Can Contact Them If You Want For A Prescription’
Even with the best technicians and support staff, as we have, there still has to be significant pharmacist…
‘Ode To Joy’ For The Pharmacy Profession
Pharmacy Profession. Ultan Molloy reflects on the causes of pharmacist burnout and takes stock…
Counter Measures
Ultan Molloy Ponders The Conundrum Of Keeping A Workforce Happy And Inspired While Still Running…
Doing The Same Things And Expecting A Different Result
The Irish System Of Community Pharmacy Needs A Rethink And A Fresh Vision For Its Future…
A Lack Of Regard, A Lack Of Respect
Twenty Years Of Pharmacies Being Under-Valued And Unappreciated By Successive Governments Is…
AT A CROSSROADS
Well, how’s everyone! Great to be back from my holidays at this point… I wish! Taking a breaK…
Will it ever end?
Lockdowns, social restrictions and vaccinations have not solved covid and customers are asking questions that can’t be answered, writes Ultan Molloy. As I write this,…
Confidence tricksters?
The person who presents at the interview as super-confident and competent may not in fact be the right one for the job, writes Ultan Molloy…
Keeping good company
Looking after your business and the performance of your staff can bring breakthroughs in skill development and self-awareness, writes Ultan Molloy Having seen the way…
‘Good money makes good art’
There’s no such thing as ‘free’ advice at the pharmacy counter but it certainly has value, writes Ultan Molloy July, eh! And what does your…
Joining forces
Ultan Molloy considers the ongoing moves towards consolidation in the Irish pharmacy market The big news this morning, at the time of writing, is that…
Reasons to be cheerful — or fearful
Ultan Molloy tries his best to be positive about the end of lockdowns and the pharmacy sector I feel like my brain has been in…
Another five weeks
A LOT OF PEOPLE ARE CREAKING UNDER THE STRAIN OF THE LATEST LOCKDOWN EXTENSION, WRITES ULTAN MOLLOY As I write this, I’m told that we…
Covid comes home for Christmas
Ultan Molloy counts the cost of having a christmas guest who was a close contact with a covid-positive person What a January it has been…
How very Nazi of you Patricia…
We are in uncharted territory when it comes to Covid vaccine uptake, writes Ultan Molloy Yes, I nearly actually ‘went there’ recently in response to…
‘Stupid’ patients and ‘stupid’ questions
Perhaps a pharmacist’s need to feel heard as a healthcare professional is best served by first empathically hearing the patient’s perspective, ponders Ultan Molloy Patients…
A man holding a thesaurus meanders into a tavern…
‘It’s only words’, but how we use them to manage interactions at the pharmacy counter is important, writes Ultan Molloy I’m reminded after a recent…
A big month for Irish Pharmacy
Ultan Molloy discusses whether some recent developments will turn out to be good for pharmacists and their patients What a big month September was for…
Coming to you in Calibri
Ultan Molloy explores the value of innovation, in fonts and in pharmacy Colm O’Donnell from Sligo plays both flute and fiddle, and he reckons that…
As the lockdown loosens…
As we slowly emerge from lockdown, perhaps it’s time to count our blessings, writes Ultan Molloy As the lockdown loosens, and we open up the…
‘Entitlement’
Ultan Molloy does some soul-searching and asks the question, what exactly are we ‘entitled’ to in life? This is a word that has come to…
‘Time flies like an arrow; fruit flies like a banana’
Adversity resulting from the Covid-19 pandemic has strengthened the bond between pharmacists and their customers, writes Ultan Molloy Another month has flown by. I’ve been…
A month into the lock-in
Ultan Molloy ponders some potential reasons to be cheerful The last lock-in I had was a lot more pleasant than this one, truth be told.…
Chaos and Coronavirus
Ultan Molloy reflects on the realities and the ‘what if’ scenarios for patients and pharmacists as the Covid-19 crisis evolves, with a special nod to…
A serious business?
How fully do our patients and fellow healthcare professionals understand that pharmacy is a serious business, asks Ultan Molloy I have just got a Harvard…
A friend indeed?
Who will be the pharmacist’s friend in Election 2020,asks Ultan Molloy As we settle into February, one can consider those New Year’s resolutions that may…
A vision for the future
Ultan Molloy looks at the factors that will be necessary in 2020 to bring the profession forward and reviews his correspondence with the office of…
An open letter to Minister for Health Simon Harris
December 2019 Dear Minister Harris, I am writing to you in relation to the proposed additional cuts in payments to pharmacies under FEMPI legislation enacted…